Fill out the following form: BrooklynOwl.com/wholesale
Log in online using the username and password we give you to shop our Wholesale Online Store
Email your order to us at firstname.lastname@example.org
PROOF OF SALES PERMIT
Retailers must show proof of valid sales permit ID for resale purposes.
First Order: $150.
Must be prepaid with a major credit card.
We require that a company credit card be provided for the initial order and until we are able to establish credit for you.
Online orders for wholesale customers must be paid by credit card, unless other terms have already been established.
If you have submitted your credit card to be on file your card will be charged on day of shipment
If no credit card is on file an invoice will be emailed to be paid via credit card,paypal, bank transfer (quickpay for example) or venmo and must be paid before shipment is sent.
We do not offer terms unless there is consistent business with an account, not just seasonal. Payment of Net 30 terms is only accepted by company check (backed by a valid credit card). No credit card payments will be accepted for Net 30. Any negotiated payment terms may be revoked for accounts who have a chronic slow payment history.
Past Due Invoices:
Past due invoices will accrue interest of 1.5% per month until paid, and to be held liable for any legal or collection agency expenses incurred in the event that their involvement is required to collect money owed. We reserve the right to charge your card if your account is past due.
No new orders may be placed if you have any outstanding invoices unpaid.
Returned checks will be subject to $30 fee.
Most domestic and international orders ship via standard United States Postal Service (USPS) unless otherwise requested. Please contact us if you need your shipment expedited or if you have a UPS / Fedex account number you would like us to use.
Buyers are responsible for all shipping costs including international custom duties, VATs or import taxes. Every country has its own laws and regulations. Import duties, taxes, and charges are not included in the item price or shipping cost. You will be responsible for those additional costs if it may occur.
All customs forms will be labeled "merchandise" and show the actual price paid. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Brooklyn Owl is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices. Contact your local customs office for details.
TURN AROUND TIMES
Please allow 2-4 week minimum for order process. This does not include transit time . Turnaround is dependent on quantity and type of products ordered. Please note that your order is shipped out asap and in some case that can be as soon as a few days of ordering but it not to be expect. If you need your order by a certain date please contact us to discuss.
Please be aware that during promotional periods and the holidays, lead times may increase due to the volume of orders we receive.
Please note that all our products are handmade, so there may be slight variations in materials and colors and size.
PACKAGING AND ECO FRIENDLY
All of the kraft paper labels used in our packaging our made from 100% recycled paper. The clear boxes are reusable and recyclable. When at all possible Brooklyn Owl makes all deliveries by public transit and bike messenger.
You must be the owner of a brick & mortar store or e-commerce site to purchase at wholesale pricing. Brooklyn Owl can only be sold through approved channels such as your store (web or brick & mortar). No third party sites are approved for resale (i.e. Ebay, auction or similar sites).
DAMAGES AND SHORTAGES
No order may be cancelled without prior permission from Brooklyn Owl. All claims for shortages or defects must be submitted in writing within 5 days of receipt.
Orders can be changed/canceled up to 24 hours after submission. Returns must be authorized by Brooklyn Owl and will only be accepted if merchandise is defective, damaged or incorrectly shipped. Any errors must be report within 5 days of receipt. All merchandise must be returned in its original packaging in new condition.
Refused shipments and order cancellations are subject to a 25% restocking fee. You will be responsible for shipping costs incurred by Brooklyn Owl.
USE OF OUR PHOTOGRAPHS
To request permission to use the photos on our site, please contact us. To speed up your inquiry, please include a brief description of how and where you would like to use our photos, as well as which photos your request pertains to.
Brooklyn Owl LLC reserves the right to make changes to its policies and procedure at anytime. Prices are subject to change without notice.
Reproduction in any way of Brooklyn Owl designs and products without express written consent from Brooklyn Owl LLC is strictly prohibited.
Placing a Wholesale Order with Brooklyn Owl indicates that you have read, understand and accept the conditions outlined in this Wholesale Policy.